Frequently Asked Questions
FAQs
Welcome to Pacific Truck & Tractor's FAQs, your resource for learning more about our company and the services we provide. Located in San Lorenzo, CA, we take pride in being a one-stop shop for our clients and delivering top-quality services for all your heavy-duty needs.
What are your shop hours?
Our shop is open from 7:00 AM to 4:30 PM, Monday to Friday. For Saturdays, we're available by appointment only. However, when it comes to field repairs, you can count on us from 7:00 AM to 7:00 PM, Monday to Saturday. We're closed on Sundays.
How many service bays do you currently have?
At our facility, we have a total of six service bays, with four indoors and two located outdoors. This ensures we can efficiently handle a variety of repairs and maintenance tasks simultaneously.
Can you provide emergency repairs or roadside assistance?
Absolutely! We offer roadside assistance and emergency repair services to ensure that you get the help you need when your equipment breaks down unexpectedly. Just give us a call, and our technicians will be on their way.
Do you handle routine maintenance and preventive services?
Yes. We take a proactive approach to maintenance, offering routine services and inspections to keep your equipment running smoothly. Our goal is to help you avoid costly breakdowns and downtime by addressing issues before they become major problems.
Do you provide fleet management services?
Yes, we offer fleet management services, providing tailored solutions for businesses managing larger fleets of vehicles and equipment. Our services aim to improve efficiency, reduce operating costs, and ensure your fleet is always ready for the job.
What areas do you serve?
In addition to San Lorenzo, CA, we proudly extend a 60-mile radius of the Bay Area. We serve the following areas: San Francisco, Oakland, San Jose, Hayward, Fremont, Berkeley, and more. For those located in these areas, you can count on our towing, mobile services, and roadside assistance.